Hoteliers can learn from these three groups taking important steps toward sustainability.
With their substantial use of water, energy, and consumable goods, hotels have a tremendous impact on the environment and need to pay close attention to issues of sustainability — not only for environmental reasons, but also because many guests are increasingly concerned about the impact their travel has on the Earth. These days, travelers expect eco-friendly stays.
[Infographic] While e-Commerce is expected to continue to grow within the food retail industry, Barclays Research analysts anticipate that it will hit a market share ceiling because of the challenges of the “last mile” and customer preferences for inspection and inspiration.
[Infographic] Despite the excitement around new technology and the growth of e-Commerce, Barclays Research analysts believe there are limitations to online’s market share of the fast-moving consumer goods (FMCG) industry, and specifically the food retail sector. Brick and mortar stores must focus on productivity and convenience to generate a true omni-channel experience for customers.
A case study of DerbySoft's WeChat mini-program strategy.
Say you have a collection of very different hotels around the world, each with its own—very different—legacy financial reporting system. How on earth do you implement a corporate financial strategy under those conditions? It seems impossible! We sat down at HITEC 2019 and had an interesting conversation about this with Dan Rollins. Dan is Corporate Director of Revenue Management for Auberge Resorts, which has 20 high-end, very experiential, and very different hotels in some amazing—and diverse—locations around the world.
Why isn’t there one hospitality system that handles everything you need to run your hotel? How many different systems does your hotel use? I know the answer: “Too many.” You probably have a PMS along with a CRS, CRM, and many other acronym-integrations. Some work in the cloud, and some don’t. Some are easy to integrate, and others aren’t. Why is it all so complicated?
There is an evolution happening in the digital advertising industry, and recent changes have been so dramatic, says Toccara Baker, who works in product marketing for Adobe Advertising Cloud, that some of the topics being discussed are causing a roller coaster of emotions — to the point of even “grief and hysteria.”
Thanks to connected technologies, people now can expect a more optimized travel and shopping experience in airports.
Over the past decade, nearly every major hotel company has introduced a “soft brand” –– an associated collection of independent hotels that retain their unique branding and continue to make their own operating decisions.
Press Release: Silver Reef Casino to Implement KEYPR’s Guest Experience Technology and Management Platform
A press release for KEYPR, a hospitality management platform: KEYPR®, the technology company whose enterprise cloud platform is the leader in guest experience and hospitality management, announced today that its system will soon deploy at Silver Reef Casino in Ferndale, Washington.
Marketing segmentation is the process of dividing your customers into groups, so you have a clear understanding of where your business comes from. Are your guests individual or group travelers? Where do they live, how and when do they book, and what is their price sensitivity? Why do they book your hotel?