Leslie Lang

[Infographic] While e-Commerce is expected to continue to grow within the food retail industry, Barclays Research analysts anticipate that it will hit a market share ceiling because of the challenges of the “last mile” and customer preferences for inspection and inspiration.

[Infographic] Despite the excitement around new technology and the growth of e-Commerce, Barclays Research analysts believe there are limitations to online’s market share of the fast-moving consumer goods (FMCG) industry, and specifically the food retail sector. Brick and mortar stores must focus on productivity and convenience to generate a true omni-channel experience for customers.

A case study of DerbySoft's WeChat mini-program strategy.

There is an evolution happening in the digital advertising industry, and recent changes have been so dramatic, says Toccara Baker, who works in product marketing for Adobe Advertising Cloud, that some of the topics being discussed are causing a roller coaster of emotions — to the point of even “grief and hysteria.”

Thanks to connected technologies, people now can expect a more optimized travel and shopping experience in airports.

Travel is becoming less of a hassle thanks to technologies like artificial intelligence and voice assistants.

Over the past decade, nearly every major hotel company has introduced a “soft brand” –– an associated collection of independent hotels that retain their unique branding and continue to make their own operating decisions.

Sentiment analysis and haptic touch technologies are helping brands measure how their customers feel — and that in turn could drive better experiences.

Metasearch has become a huge player in the travel business. Billions of dollars have gone into travel metasearch in the last couple of years, and in the U.S., it’s the fastest-growing channel for hotel advertising.

A press release for KEYPR, a hospitality management platform: KEYPR®, the technology company whose enterprise cloud platform is the leader in guest experience and hospitality management, announced today that its system will soon deploy at Silver Reef Casino in Ferndale, Washington.

Marketing segmentation is the process of dividing your customers into groups, so you have a clear understanding of where your business comes from. Are your guests individual or group travelers? Where do they live, how and when do they book, and what is their price sensitivity? Why do they book your hotel?

Using technology to engage guests from pre-stay, during and while they are on-site to check- out and beyond, requires thoughtful investment. In this Business Solution Brief, HT highlights five ways that investments in frictionless experiences pay dividends.

Here’s how travel & hospitality brands can optimize digital experiences for frequent travelers.

[For Bank of Hawaii] A trip to Lanai makes a great staycation, not only because of its historic pineapple plantation origins, but also because this small island packs a punch of adventure, which begins on your way there. Take a 30-minute flight from Honolulu or a one-hour ferry ride from Lahaina. On the ferry (think "scenic boat tour"), be prepared for dolphin- and whale-spotting, and impressive ocean swells. The small, quiet island is home to just 3,100 residents, almost all of whom live in the island's one populated area, Lanai City, a big name for a few blocks of houses with a truly small-t

[For Bank of Hawaii] Just a 30-minute flight from Honolulu, Molokai is a small, rural island. It's only 38 miles long, 10 miles across at its widest, and it's gorgeous. Majestic sea cliffs on its remote, northern end are the tallest in the world at 3,315 feet, and the island has the world's longest, continuous fringing reef, meaning that it grows close to shore.